Mutual of Omaha is committed to supporting our customers impacted by the Federal Shutdown in Nevada and Connecticut
We are identifying these customers when they call us. For those impacted by the shutdown, we will be extending their grace period by an additional 30 days. Additionally, a BE will be added to document each phone call.
- Beginning dates: October 8, 2025
Although we have currently received this request from two states, it is likely that other states may soon follow suit. Please keep this in mind and apply the same considerations when working with customers in all states affected by the Federal Shutdown.
Thank you for your attention to this matter and for your continued dedication to supporting our customers during these challenging times.
If you have any questions, please contact Policyowner Services at 800-775-6000 or mycustomerservice@mutualofomaha.com.
Disaster Relief Notification for Nevada and Connecticut
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