iPipeline Security Enhancements beginning 6/20
Starting June 20, many iPipeline production applications will begin requiring multi-factor authentication (MFA) at least every 30 days. You will already see a prompt for MFA when you reach the login page.
What you need to know
- Shared credentials will not be supported
- Each user must have a unique login to avoid MFA issues and ensure security
- Please review all business processes to identify and resolve any instances of shared credentials. Example: back office support who run illustrations for an advisor. Sharing login credentials will not be supported
Thrivent resources that will be impacted
- iGo – eApps and illustrations
- FormsPipe – printable apps and forms
Action items: To prepare, users can update their information via the “Update Account” links on the login page.
- Verify Email – Ensure the user email address is accurate.
- Add Mobile Number – Add a mobile number to receive passcodes via SMS.
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