A New Tool to Help Your Clients Protect What Matters
Supporting your long-term care clients just got easier — and more efficient.
The Long-Term Care In-Force Quoting Tool is now available in Sales Professional Access (SPA). It gives you the ability to model policy changes in real time and clearly show clients how adjustments affect their coverage and premiums, all without needing to rely on back-and-forth support.*
In plain terms: it helps you move from reactive service to proactive guidance.
Here’s what that looks like in practice:
- See the full picture quickly with key policy details all in one place
- Compare current vs. adjusted benefits side by side for clear, confident conversations
- Test changes in real time — including benefit levels, riders and buy-up inflation options — and instantly see the impact on premiums.
- Navigate with ease using simple policy lookup and intuitive controls
- Stay within product rules automatically — the tool won’t allow selections that don’t meet state or policy rules. The In-Force Quoting Tool currently supports LTC09M-CA, LTC13, and LTC17W policies.
Why It Matters
This tool makes it even easier to guide clients through meaningful policy reviews,
simplify complex rate adjustments, and ultimately support better
outcomes, while strengthening relationships along the way.
You can find the tool today in SPA under:
Sales & Marketing > Illustrations & Quoting
Start Now
To help you get started, we’ve included our new user guide. I encourage you to take a few minutes to review it and explore the tool firsthand.
Recent LTC updates include restored client interview reports and case age visibility in SPA, along with policy kit enhancements for newly issued policies beginning April 16. These include moving the premium notice to the front of the kit and updating it with a clearer, more user‑friendly format that includes a remittance slip for easier payments.
We appreciate your continued partnership and will continue to focus on improvements that strengthen the overall LTC experience.
Now Available: Long-Term Care In-Force Quoting Tool
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